Shipping

Processing Time

● All orders are processed within 1-3 business days.

Domestic Shipping (AU & NZ)

● Shipping times are automatically calculated at checkout based on your delivery address and chosen shipping option.

● Standard delivery: usually 3-10 business days.

● Express delivery: usually 1-5 business days.

Shipping Rates

● New Zealand

○ Orders under $X: flat rate $Y

○ Orders over $X: free shipping

● Australia

○ Orders under $X: flat rate $Y

○ Orders over $X: free shipping

(Exact rates and thresholds displayed at checkout)

Carriers

● We work with trusted carriers such as NZ Post and Australia Post to deliver your

orders safely and quickly.

Customs & Duties

● At this stage, we ship only within New Zealand and Australia.

● No additional customs or duties apply for AU/NZ deliveries.

Shipping Delays

● Occasional delays may occur during peak periods (holidays, sales events) or due

to unforeseen disruptions.

● We’ll notify you if there are any significant delays impacting your order.