Processing Time
All orders are processed within 1–3 business days before being handed to our carrier partners.
Shipping Policy
Delivered with
New Zealand
Australia
Only regions we currently ship to
Delivered with
care & speed.
We ship across New Zealand and Australia. Here's everything you need to know about getting your C&F gear to your door.
1–3
days
Processing time
3–10
days
Standard delivery
1–5
days
Express delivery
New Zealand
Australia
Your order journey
1–3 days
Standard
3–10 Business Days
Our standard delivery option for AU & NZ. Shipping time calculated at checkout based on your address.
Express
1–5 Business Days
Need it faster? Express delivery gets your pup's gear there quickly. Select at checkout.
Shipping Rates
New Zealand
Orders under threshold
Flat rate at checkout
Orders over threshold
Free shipping
Australia
Orders under threshold
Flat rate at checkout
Orders over threshold
Free shipping
Exact rates and thresholds are displayed at checkout based on your order and location.
Our Carriers
We partner with trusted carriers to deliver your order safely and on time.
NZ Post
New Zealand deliveries
Australia Post
Australian deliveries
Customs & Duties
We currently ship only within New Zealand and Australia.
No customs or duties apply for AU/NZ deliveries.
Shipping Delays
🎄
Peak periods
Occasional delays may occur during holidays and major sales events when carrier volumes spike.
⚡
Unforeseen disruptions
Weather events or carrier disruptions can sometimes affect delivery times.
📧
We'll keep you informed
If there are any significant delays impacting your order, we will notify you promptly.
Questions about your order?
Our team is happy to help track your delivery or answer any shipping questions — just reach out.